The new bill finally came and sure enough the fees went up a couple bucks. As soon as I saw this I fired off this email reply to the eCare email:
As you can see from my records and the attached images of my last two bills the surcharges and fees on my account have increased.
As [...]
After digging all over for how to deal with Sprint I found out about the whole concept of a ‘material change’. Basically the contract I signed when I started with Sprint says that they reserve the right to make changes to their terms of service but when they make a ‘material change’ the customer has [...]
Don’t you just love mobile phone carriers? I know I don’t. My family has three phones, my wife and I and my parents. We’re all on Sprint and we’ve had some issues with them in the past. I know my wife is harder on her phone than I am so when we signed up I [...]
